Welcome To Bernard!
Bernard is you partner in business process services. We bring 30+years experience to all of our clients, a global presence supported by 6,000 employees and C-Level attention making sure you are satisfied with the results we are providing. Our engagements focus on improving your customer experiences and brand awareness.
Bernard’s focus is to help our employees and our customers realize their full potential. We do this by improving the customer experience and reducing costs. We believe in having clear and continuous lines of communication at all levels within the organization. We have open and honest dialogue with push back as necessary. We guarantee quality and consistency of services.
We simply want to help you and your organization achieve the results you are seeking.
WHAT CAN BERNARD DO FOR YOU?
Featured
Our contact center and billing system security include:
Independent Certification
Physical Security
Network Security
System and Application-Level Security
Data Security
Agent-Level Security
Industry Security Certifications and Membership
SAS 70 and Sarbanes-Oxley Certificates
Testimonials
“Bernard’s experience is an added value to us. They think outside of the box, are willing to try alternate approaches to what many consider the “norm”. They also share new ideas and suggestions to us to help continue the value proposition. We have a partnership in working towards a common goal.”
— Fortune 100 Client
“We have had the opportunity to partner with Bernard on billing system/consulting services, contact center services and back office support services. They are consistent and responsive to our needs. Bernard has a terrific team. ”
— Fortune 100 Client
“I enjoy working at Bernard because we have a wonderful support team and an even better leadership team. I’ve never felt like “just an employee”, but as someone whose knowledge and hard work is valued and appreciated.”
-Ashley M.
“I started as an entry level sales representative for outbound sales. After consistent performance, dedication to my job, and willingness to do what it takes for Bernard to succeed, I was promoted several times and offered opportunities to grow as a person and a professional.”
