When a quality experience needs to be delivered every time.
With financial clients every customer interaction is important. At Bernard, we understand when we represent you on a customer call, we are an extension of your brand.
You need a partner who understands compliance, messaging and brand positioning. Our agile technology, hiring methodology and training practices is how we make this happen.
Since 1989 we have been working with the top companies in America to provide the highest level of service right across the customer lifecycle.
Get in touch and one of our reps can help figure out the solutions you need . Talk with us
Inbound Care & Telesales
Each call is an opportunity
We are PACE-SRO certified and know what works
Secure, always-on technical support
Better customer lifecycle management
When you need accurate customized reports
You can rely on Bernard to schedule and create custom reports to make sure you get the data crucial to management reporting and analysis.
We work with some of America’s largest companies; we’re masters of data-mining and reporting. All activity and call recordings are stored in Bernard’s enterprise data warehouse and can be configured and delivered to you on-demand, anytime.
We generate results for the finance industry
100,000 Finance touchpoints per month.
We support finance clients with customer care, card services, retention, and collections.